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Alior Bank is finalist BAI Global Banking Innovation Awards with our Dronn Agent

Alior Bank is once again a finalist for “BAI Global Banking Innovation Awards”, one of the most prestigious, international competitions in the financial sector. Submitted by bank project “Smart-Collect” received two nominations.

Disruptive Innovation in Banking and Innovation in Internal Process Improvement – in these categories Alior Bank received recognition from the jury for his project. “Smart-Collect” is a project carried out last year in the area of recovery, which took over the implementation of a modern system to optimize campaign debt collection. System of artificial intelligence, the virtual representative of the bank – Virtual Dronn Agent by VoicePIN.com is able to hold a conversation with the customers freely. The solution is a combination of automatic speech recognition, semantic analysis, speech synthesis, natural language processing systems and biometric technology to identify the voice.

Bank Administration Institute (BAI) Event is one of the largest and most prestigious associations of financial institutions. For more than 90 years influence the shape and development of the world economy, conducting and publishing studies, which provide comprehensive knowledge of banking.
Results of the contest will be announced during a gala accompanying the conference BAI Beacon, which will be held October 5-6 in Chicago.