Ministry of Finance purchased license for 10 million users. The goal was to authenticate Infoline callers via IVR and allow them easy access to their tax information. Quick verification improves customer experience and lowers cost of serving a taxpayer.
- Fast and secure Taxpayer authentication without involving the Agent
- Taxpayer Portal allows users to use services that previously were not available and increases comfort of contact with the Tax Office
- Improvement of central database security and personal data protection