- The implementation took 3 months and was dependent on working with the mobile application with whom it had to be integrated. It was important to calibrate it well for noisy mobile environments and to provide Voice Login option to all Banco de Chile customers as a free service, allowing for identity verification in less than 5 seconds (including the time of speaking the phrase).
- Comfort and safety for Bank customers; the mobile adaptation of services meets their needs and expectations
- Differentiate Banco de Chile from competitors
- The implementation directly affected the growth of mobile application downloads and the interest in Bank’s financial products
- Exceptionally high authentication success rate was achieved